Notes

Outline

Information Services Mission Statement “Our goal is to effectively provide professional information systems technology as a tool necessary to maximize expected high levels of Citizen service.  We must be ever mindful of financial considerations, have a thorough understanding of technologies and our needs, and determine the most prudent course of action and strategies to achieve these goals.”

Guiding Principles Technology is a “tool” used to enhance operations. Technology needs to meet business process. Reliable voice and data systems are critical. Well trained employees are key to success. Standards, policies, and procedures must be consistent with the goal of the organization.

Guiding Principles Technology is a means to an end and should only be used when there is valid application and benefit derived. Hardware and software is disseminated by need. Utilize proven technologies.

History Beginning: 5 pc’s in 1985 Not connected No interagency connectivity 1 Employee (Planning) Current: @180 pc’s 7 servers Local Area Network Metropolitan Area Network Connected to KCMO (Alert), JOCO, and State of Kansas 3.5 Employees

Responsibilities General Responsibilities: Strategic Planning for Information Services Coordination of Technology Install, Support, and Maintain Systems Programming Training

Responsibilities Specific Responsibilities: Computer Network Administration PBX’s & Voice Mail Systems Internet & Web-Site E-mail & GIS Interagency Connectivity Voice & Data Lines / Video & Sound

Accomplishments Programs (Court, Action Center, Personnel) Overall Infrastructure (Voice & Data) Interactive Voice Response System for Court In-car Laptops (Alert & ASTRA – 1st in KS) Web-Site (First in Johnson County) Property Printout

Current State:   I.S. Staff

Current State: Equipment Placed Emphasis on Equipment. We purchase Gateway Computers discounted through the State of Kansas Government Contract. We have standardized on Microsoft operating systems and desktop applications. We purchase Compaq Servers.

Current State: Equipment Table Device: #: Avg. Age:    P.C.’s 180 2.8 years Servers 7 2.9 years Routers 6 3.6 years Switches 7 2.1 years

Current State:  Policies & Procedures City of Leawood Technology Policy Strategic Plan / Standard Operating Procedures

Issues to Address: High Speed Data Communications between Facilities Training: Skills Assessment Testing Computer Replacement Policy Council Direction Enhanced 911 Interface Records Management Integrated Financial Software

Technology Vision: “A vision where technology, the Internet, and our website will allow Citizens the opportunity to “do city business” from their homes or offices, at their convenience ---- an “Electronic City Hall”.  A vision where the City provides a much more open platform for communication within the confines of law.  A vision where technology provides immediate access to appropriate information and a vision that evolves and is dynamic.”

Why this Vision? Community Demographics Internet Connection Technology Internet Experience Knowledge Empowers Paradigm Shift

How Do We Accomplish Vision: Resolve Issues & Have Council Backing Expand Internet Web-Site E-Commerce More Detailed Departmental Information (FAQ’s) Homes Association Page Agenda Distribution Staff Reports & Agenda Detail Integrate Programs New Ways to Accomplish Tasks

“Out There” Ideas On-line Council & Plan Commission Mtgs. Lay Fiber Cable. Telecommuting. “Tech” Students. Internet Advertising. Computer Purchase Plan thru Payroll Deduction for Employees.

Bottom Line Technology is a backbone of daily operations. Technology is a “tool” --- only as good as the people using them. I.S. will remain diligent in our responsibilities and enthusiastic about new opportunities. We have a very solid technical foundation. Governing Body, volunteers and staff are repositories of the wealth of the community.

Goal of Meeting Bring Technology Vision into Focus (Conceptually) Describe Issues to Address Components of Vision Determine Next Step Prepare Council for Certain Budget Requests Get Council Direction